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Common Questions

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Due to the digital nature of the product, no refunds are possible after a purchase is made.  Please view the preview or e-mail us with any questions/concerns before making a purchase.

We accept all major credit cards for payment. If you would like to do an Interac email money transfer, please e-mail us to make arrangements.

Please see our course preview on the home page.

A subscription lasts for 4 months from date of purchase. 

No. Each account is for one student only. We put a lot of time and effort into creating high-quality study resources, and our pricing is based on individual use to keep costs low and accessible for everyone. Sharing accounts undermines fairness and could affect the quality of what we’re able to provide. For that reason, account sharing is prohibited and may result in account termination without refund if detected.

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